Chosen Rooter and Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”. “Message frequency may vary” and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms
Chosen Rooter & Plumbing understands your concerns about privacy and security when using the Internet, and we are committed to protecting the privacy of our valued customers. Chosen Rooter & Plumbing does not sell, rent or exchange any information collected via the Internet. Chosen Rooter & Plumbing keeps all collected information confidential. We have implemented security policies and technical measures to protect your personal data from improper use or unauthorized access.
In order to fulfill your requests for our services and products, it is necessary to obtain your name, address, and phone number information. We use the information you provide to schedule the services and deliver the products you request. We may also use the information to contact you about our products, services and events, to notify you about special offers or promotions, or to respond to your request for information from Chosen Rooter & Plumbing.
Chosen Rooter & Plumbing collects information as described to ensure personalized service to our customers. By using Chosen Rooter & Plumbing you consent to the collection and use of data for this purpose. Any changes to this policy will be posted on the website.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without prior notification. Specifically, your consent to receive text messages from us is treated with the utmost confidentiality. We use text messaging for marketing, notifications, and other communications under strict compliance with applicable laws. Your opt-in for these messages is never shared with any third parties.
SMS Consent
– Information obtained as part of SMS consent will not be shared with third parties or affiliates
– If you have consented to receive text messages from Chosen Rooter and Plumbing you may receive texts about your order or delivery (for guests and vendors), or if you
have applied for employment with Chosen Rooter and Plumbing you may receive text messages about your application for employment. Message rates may apply and messaging frequency may vary. You may opt out at any time by texting, STOP. For additional assistance, text HELP or review our privacy policy.
SMS Terms and Conditions:
1- SMS Consent Communication:
The information, such as Phone Numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Chosen Rooter & Plumbing Inc., you may receive messages related to Customer care:
- Appointment reminders/confirmations
- Follow-up messages
- General assistance
- Billing inquires
3- Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week related to your request.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Chosen Rooter & Plumbing inc. in the following way:
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP to any message you get from us. Or, you can get help directly from us at Daniel@chosenrooter.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” to any SMS message you get from us or visit our Privacy Policy and Terms and Conditions pages
- Message frequency may vary.